1st lesson free
The profile of Suppu and their contact details have been verified by our experts
Suppu
- Rate N$256
- Response 1h
N$256/hr
Contact
1st lesson free
- computer science
Master Service Desk Management: From IT Analyst /Engineer /Agent to Strategic Leader
- computer science
Lesson location
About Suppu
I am the creator of the Service Desk Manager Masterclass, a comprehensive educational series on YouTube. I have dedicated my career to mastering the Professional Standards for Service Desk Managers. My teaching style is practical and result-oriented. I believe that a great Manager isn't just the best technician—they are a leader who understands People, Process, and Performance. Whether you are preparing for a certification or a job interview, I provide the templates, scripts, and frameworks you need to succeed.
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About the lesson
- Primary Education
- Junior Secondary Education
- Senior Secondary
- +20
levels :
Primary Education
Junior Secondary Education
Senior Secondary
Première
Senior Secondary Certificate NSSC
BTS
Higher education
Adult Education
Bachelor
Master
Diploma
PhD
Other
GDL
Qualified Lawyer Transfer Scheme
MBA post graduate
Pre-primary education
Beginner
Intermediate
Advance
Professional
Other
Child
- English
All languages in which the lesson is available :
English
Strategic Leadership: Defining Vision and Mission statements that align with business goals. The 7 Core Competencies: Developing Business Awareness, Emotional Intelligence, and Stress Management. Service Excellence: Moving from ticket-fixing to "Service Desk Champion" status. Career Transition: CV polishing and interview preparation for Management roles.
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Rates
Rate
- N$256
Pack prices
- 5h: N$1280
- 10h: N$2560
online
- N$256/h
free lessons
The first free lesson with Suppu will allow you to get to know each other and clearly specify your needs for your next lessons.
- 1hr
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