Kanika
- Rate N$121
- Response 1h
N$121/hr
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About Kanika
Kanika Chopra (M): +91- (concealed information)
Email: (concealed information)
(concealed information)
Current Job: WIPRO, Bangalore
Total Experience: 7 yrs in WIPRO, Bangalore. ________________________________________
OBJECTIVE
Eager to contribute &leverage business processes of potential customer’s thorough IT/ITES usage and in turn develop skills in support, delivering, designing, deployment and development of organization business and projects systems with consistent customer centric support.
PROFESSIONAL PROFILE
Having 7 years of rich experience in IT networking & security domain, technical support, technical documentation & SLA Management. In-depth expertise in the implementation, analysis, troubleshooting, optimization and documentation of Network systems.
EDUCATIONAL QUALIFICATION
• Secondary [10th/Matriculation] Education - PSE Board - Passed 2008 – 79.84% Marks.
• Diploma in Engineering – Punjab state BTE - Passed 2011 - 79% Marks [Computer Engineering].
• B.E Information Systems – BITS Pilani (Under Wipro WILP) – Passed 2014 – 85.7% Marks.
• M. Tech. Systems Engineering – BITS Pilani (Under Wipro WILP) – Passed 2016 – 83.3% Marks
PROFESSIONAL CERTIFICATIONS
SN. Certification Code Certification name Year
1 CCNA Cisco Certified Network Associate 2013
2 CCNP Implementing Cisco IP Switched Networks 2015
3 JNCIS-SEC Juniper Network Certified Security Specialist 2014
4 JNCIA-Junos Juniper Network Certified Associate 2014
5 CCNA Security Cisco IOS Network Security 2015
6
7 VCP6-NV
VCP6-DCV VMware Certified Network Virtualization
VMware Certified Data Center Virtualization 2017
2017
8 VCP6-CMA VMware Certified Cloud Management and Automation 2017
TRAINING UNDER TAKEN
Cisco certified Network Associate Training
VMware NSX: Install, Configure, Manage [V6.1]
Wipro India and Middle East Cloud Architects Training Summer Camp.
WORK EXPERIENCE
WIPRO Technologies (Dec16- Present)-Bangalore
Job Profile: Senior Project Engineer
Job Role:
Excellent knowledge of communication standards and OSI/commercial protocols as follows:
Network Protocols: - ATM, TCP/IP
Routing Protocols: - Static, RIP, RIPV2, IGRP, EIGRP, OSPF, BGP.
Routing/Switching protocol Configuration & troubleshooting.
Handling Cisco Router’s -800,1700,1800,1900,2900,3900 series
Switches:-2950,3500XL, 3560,3750,4500 Enhanced Series.
Troubleshooting LAN/WAN & application related issues.
L2/L3 (Switching & Routing) support to customer via remotely.
Troubleshooting hardware & software configuration of Routers & Switches.
Day to Day troubleshooting data networking issues for various clients.
Preparation of POA to execute critical activities in given downtime.
Configuring and Managing VLAN, VTP Domain, STP, MST.
Problem Analysis, Implementation of best practices as per OEM recommendation.
Preparation of case study/knowledge base documents for to use over internal knowledge management portal.
Managing L2 escalations in Network.
Experience working in pressure situation and giving resolution as per SLA.
Experience of planning BCP & Actively participation of IT audit.
WIPRO -NPCI Project (July 16-Dec16)--Bangalore
Job Profile: SME for VMware NSX
Job Role:
Proposed compete architect solution to customer for migration from traditional networking components to the VMware NSX.
Prepared High Level Design & Low Level Design Document for NPCI Project on VMware NSX Solution.
Project included liaising with customer on design, implementation and Testing phase till sign-off.
Routing between NSX tenant edge router and the tenant-distributed router, and between the NSX edge router and a single pair of uplink physical routers.
Firewalling Rules & NATing, L2 VPN & HA, Microsegmentation is part of project implementation.
Good Knowledge of UCS manager, Fabric Interconnect.
Handled High CPU and Memory issues.
Worked in Cisco Nexus series product Nexus 7000, Nexus 5000, Nexus 2000.
Handled complete ownership for the end-to-end datacenter services including configuration of new equipment, changes in configuration requirements, cabling, labeling of devices.
WIPRO InfoTech(July 11- July 16)—5 years-Bangalore
Job Profile: Customer Support Engineer
Job Role:
Primary resource of Global Infrastructure Services remote support team in Cisco, Juniper, Avaya Domain for South region.
Day to day troubleshooting data networking issue for various clients.
Routing/Switching Protocol configurations and troubleshooting.
Problem analysis, Implementation of best practices as per OEM recommendation.
Preparation of Case study/ Knowledge Base documents for to use over internal Knowledge Management portal.
Preparation of Plan of Action to execute critical activities in given downtime.
Remote support to L1-L2 Engineers.
Escalation support for Cisco P1 Cases.
Validation of Plan of Action before critical activities.
Delivering Technical Training to internal team and customer under VAS.
Well versed in giving end to end Root Cause Analysis (RCA) to Customer.
Testing the faulty Routers, Switches and diagnose the problem. Installing, configuring Routers and switches, Troubleshooting Hardware and software configuration of Router and switches.
Verifying change requests and defects; documenting, tracking and communicating test plans, test results and unresolved problems; explaining system bugs to programmers.
Installing IOS to Router and Switches through TFTP and X-Modem Disaster recovery procedure.
Upgrading firmware of the Rom-monitor in all routers and switches starting from lower end Router and switches to higher end 6500 series.
Installing router and switches at customer site including (Remote support Tool).
Giving technical support for DOA (dead on arrival) calls & provides alternative solution for call closure & thus meeting the customer satisfaction.
PROJECT UNDER TAKEN
NPCI Project for datacenter migration from Traditional Infrastructure to Cloud Infrastructure
OpenDC- SDI Team for handling SDDC Solution, SDN, datacenter Services.
Expert Connect -Mysore remote support as Senior Customer service engineer.
Bangalore South2 worked as field engineer for supporting customer calls.
AREA OF EXPERTISE and PRACTICE
Cisco, Arista, Avaya – Installation, Configuration, troubleshooting.
Juniper Firefly, Juniper QFX
Software Defined Networking and SDx and SDDC Solutioning.
VMware NSX – Installation, Configuration, troubleshooting.
ACADEMIC ACHIEVEMENTS
Topped in all semesters Nationwide in BITS Pilani Integrated BS Degree Examinations under WILP.
Ranked 17th Position statewide for last Semester in PSBTE of Diploma in Computer Engineering.
Best Participant award for “The Wise One” at WIPRO The Wisdom Conclave on March 2012 & 2013 both
Appreciation award for dedication and excellence in WIPRO OpenDC Center of Excellence(CoE).
Awarded as the Best Team for NPCI Project from the Desk of Kapil Sharma.
PERSONAL PROFILE
Gender : Female.
Age : 25yrs.
Nationality : Indian.
Languages Known : English, Hindi and Punjabi.
Hobbies : Dancing & Singing.
Declaration:
I declare that all the information furnished above by me is true to the best of my knowledge and belief.
Date:
Place: Bengaluru Kanika Chopra
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About the lesson
- Primary Education
- Junior Secondary Education
- Senior Secondary
- +12
levels :
Primary Education
Junior Secondary Education
Senior Secondary
Première
Senior Secondary Certificate NSSC
Adult Education
Bachelor
Master
Diploma
PhD
Beginner
Intermediate
Advance
Professional
Child
- English
All languages in which the lesson is available :
English
Kanika Chopra (M): +91- (concealed information)
Email: (concealed information)
(concealed information)
Current Job: WIPRO, Bangalore
Total Experience: 7 yrs in WIPRO, Bangalore. ________________________________________
OBJECTIVE
Eager to contribute &leverage business processes of potential customer’s thorough IT/ITES usage and in turn develop skills in support, delivering, designing, deployment and development of organization business and projects systems with consistent customer centric support.
PROFESSIONAL PROFILE
Having 7 years of rich experience in IT networking & security domain, technical support, technical documentation & SLA Management. In-depth expertise in the implementation, analysis, troubleshooting, optimization and documentation of Network systems.
EDUCATIONAL QUALIFICATION
• Secondary [10th/Matriculation] Education - PSE Board - Passed 2008 – 79.84% Marks.
• Diploma in Engineering – Punjab state BTE - Passed 2011 - 79% Marks [Computer Engineering].
• B.E Information Systems – BITS Pilani (Under Wipro WILP) – Passed 2014 – 85.7% Marks.
• M. Tech. Systems Engineering – BITS Pilani (Under Wipro WILP) – Passed 2016 – 83.3% Marks
PROFESSIONAL CERTIFICATIONS
SN. Certification Code Certification name Year
1 CCNA Cisco Certified Network Associate 2013
2 CCNP Implementing Cisco IP Switched Networks 2015
3 JNCIS-SEC Juniper Network Certified Security Specialist 2014
4 JNCIA-Junos Juniper Network Certified Associate 2014
5 CCNA Security Cisco IOS Network Security 2015
6
7 VCP6-NV
VCP6-DCV VMware Certified Network Virtualization
VMware Certified Data Center Virtualization 2017
2017
8 VCP6-CMA VMware Certified Cloud Management and Automation 2017
TRAINING UNDER TAKEN
Cisco certified Network Associate Training
VMware NSX: Install, Configure, Manage [V6.1]
Wipro India and Middle East Cloud Architects Training Summer Camp.
WORK EXPERIENCE
WIPRO Technologies (Dec16- Present)-Bangalore
Job Profile: Senior Project Engineer
Job Role:
Excellent knowledge of communication standards and OSI/commercial protocols as follows:
Network Protocols: - ATM, TCP/IP
Routing Protocols: - Static, RIP, RIPV2, IGRP, EIGRP, OSPF, BGP.
Routing/Switching protocol Configuration & troubleshooting.
Handling Cisco Router’s -800,1700,1800,1900,2900,3900 series
Switches:-2950,3500XL, 3560,3750,4500 Enhanced Series.
Troubleshooting LAN/WAN & application related issues.
L2/L3 (Switching & Routing) support to customer via remotely.
Troubleshooting hardware & software configuration of Routers & Switches.
Day to Day troubleshooting data networking issues for various clients.
Preparation of POA to execute critical activities in given downtime.
Configuring and Managing VLAN, VTP Domain, STP, MST.
Problem Analysis, Implementation of best practices as per OEM recommendation.
Preparation of case study/knowledge base documents for to use over internal knowledge management portal.
Managing L2 escalations in Network.
Experience working in pressure situation and giving resolution as per SLA.
Experience of planning BCP & Actively participation of IT audit.
WIPRO -NPCI Project (July 16-Dec16)--Bangalore
Job Profile: SME for VMware NSX
Job Role:
Proposed compete architect solution to customer for migration from traditional networking components to the VMware NSX.
Prepared High Level Design & Low Level Design Document for NPCI Project on VMware NSX Solution.
Project included liaising with customer on design, implementation and Testing phase till sign-off.
Routing between NSX tenant edge router and the tenant-distributed router, and between the NSX edge router and a single pair of uplink physical routers.
Firewalling Rules & NATing, L2 VPN & HA, Microsegmentation is part of project implementation.
Good Knowledge of UCS manager, Fabric Interconnect.
Handled High CPU and Memory issues.
Worked in Cisco Nexus series product Nexus 7000, Nexus 5000, Nexus 2000.
Handled complete ownership for the end-to-end datacenter services including configuration of new equipment, changes in configuration requirements, cabling, labeling of devices.
WIPRO InfoTech(July 11- July 16)—5 years-Bangalore
Job Profile: Customer Support Engineer
Job Role:
Primary resource of Global Infrastructure Services remote support team in Cisco, Juniper, Avaya Domain for South region.
Day to day troubleshooting data networking issue for various clients.
Routing/Switching Protocol configurations and troubleshooting.
Problem analysis, Implementation of best practices as per OEM recommendation.
Preparation of Case study/ Knowledge Base documents for to use over internal Knowledge Management portal.
Preparation of Plan of Action to execute critical activities in given downtime.
Remote support to L1-L2 Engineers.
Escalation support for Cisco P1 Cases.
Validation of Plan of Action before critical activities.
Delivering Technical Training to internal team and customer under VAS.
Well versed in giving end to end Root Cause Analysis (RCA) to Customer.
Testing the faulty Routers, Switches and diagnose the problem. Installing, configuring Routers and switches, Troubleshooting Hardware and software configuration of Router and switches.
Verifying change requests and defects; documenting, tracking and communicating test plans, test results and unresolved problems; explaining system bugs to programmers.
Installing IOS to Router and Switches through TFTP and X-Modem Disaster recovery procedure.
Upgrading firmware of the Rom-monitor in all routers and switches starting from lower end Router and switches to higher end 6500 series.
Installing router and switches at customer site including (Remote support Tool).
Giving technical support for DOA (dead on arrival) calls & provides alternative solution for call closure & thus meeting the customer satisfaction.
PROJECT UNDER TAKEN
NPCI Project for datacenter migration from Traditional Infrastructure to Cloud Infrastructure
OpenDC- SDI Team for handling SDDC Solution, SDN, datacenter Services.
Expert Connect -Mysore remote support as Senior Customer service engineer.
Bangalore South2 worked as field engineer for supporting customer calls.
AREA OF EXPERTISE and PRACTICE
Cisco, Arista, Avaya – Installation, Configuration, troubleshooting.
Juniper Firefly, Juniper QFX
Software Defined Networking and SDx and SDDC Solutioning.
VMware NSX – Installation, Configuration, troubleshooting.
ACADEMIC ACHIEVEMENTS
Topped in all semesters Nationwide in BITS Pilani Integrated BS Degree Examinations under WILP.
Ranked 17th Position statewide for last Semester in PSBTE of Diploma in Computer Engineering.
Best Participant award for “The Wise One” at WIPRO The Wisdom Conclave on March 2012 & 2013 both
Appreciation award for dedication and excellence in WIPRO OpenDC Center of Excellence(CoE).
Awarded as the Best Team for NPCI Project from the Desk of Kapil Sharma.
PERSONAL PROFILE
Gender : Female.
Age : 25yrs.
Nationality : Indian.
Languages Known : English, Hindi and Punjabi.
Hobbies : Dancing & Singing.
Declaration:
I declare that all the information furnished above by me is true to the best of my knowledge and belief.
Date:
Place: Bengaluru Kanika Chopra
See more
Rates
Rate
- N$121
Pack prices
- 5h: N$605
- 10h: N$1210
online
- N$121/h
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